A series of videos has been produced by Tenancy Services. To view these videos, please click on the heading for each section.
What do you need to know when you're starting a new tenancy? A young house which is a bit wet behind the eaves gets some helpful tips from an older house who's been around the block.
It's important to keep rental homes healthy, but who's responsible for keeping the property in a good condition? As this sick little house finds out, tenants and landlords each have a role to play.
Sometimes it's difficult to see eye to eye on a problem, but talking to each other is the best way to sort it out. If that doesn't work, Tenancy Services has other options you can try.
Confused about what needs to be paid to who at the beginning of a tenancy? A young house up to its rafters in questions about rent, bond and bills gets all the answers from his neighbour.
What do you need to think about when a tenancy comes to an end? One of our houses learns about how far ahead to give notice, and how to get the bond back.
This rental house has a tricky situation, and talking to the landlord hasn't helped. The whole street pitches in – could it be a case for the Tenancy Services Compliance & Investigations team?